2in1 Privacy Policy — User Information Protection
This document explains how the 2in1 platform collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully to understand your rights and responsibilities.
Updated: January 2026
Information We Collect
When you register or use the 2in1 platform, we collect certain types of information to ensure our services operate smoothly and securely. Below are the categories of information we collect:
Account Information
During registration, you will be asked to provide your full name, email address, phone number, date of birth, and password. This information is used to verify your identity and maintain your 2in1 account.
Device & Browser Information
Our platform automatically collects technical information when you access 2in1, including device type, operating system, browser type, IP address, and screen resolution. This information is used to ensure the platform functions correctly across different devices and to detect any suspicious access.
Payment Information
All transactions on 2in1 are processed in Malaysian Ringgit (RM / MYR). We record transaction details such as deposit amounts, payment methods used (TNG eWallet, FPX, online banking), and withdrawal records. Full card numbers or bank account details are not stored directly on 2in1 servers — they are processed through approved payment providers and encrypted.
Usage Data
We also collect data on how you use the platform, including pages visited, games played, session duration, and navigation patterns. This data helps us improve the user experience and identify technical issues.
How We Use Your Information
Information collected by 2in1 is used for specific, legitimate purposes. We will not use your data for any other purpose without informing you in advance. The primary purposes are as follows:
- Maintaining and managing your account — keeping your account active, secure, and functioning properly.
- Processing financial transactions — deposits and withdrawals in MYR are processed accurately and efficiently.
- Customer support — enables our team to help you resolve issues or answer your enquiries.
- Platform security — detecting and preventing fraud, account abuse, and illegal activities.
- Platform improvements — analysing usage patterns to improve the 2in1 interface and service performance.
- Legal compliance — fulfilling legal obligations and regulatory requirements applicable in Malaysia.
Cookies & Session Tracking
The 2in1 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small data files stored on your device when you visit our platform.
Types of Cookies We Use
- Session Cookies — used to maintain your login status during an active session. These cookies are automatically deleted when you close your browser.
- Preference Cookies — saves your preferred language and display settings so you don't have to reconfigure them each time.
- Analytics Cookies — used to understand aggregated platform usage patterns for improvement purposes. This data contains no personally identifiable information.
You can manage cookie usage through your browser settings. However, blocking session cookies may affect the login functionality and your overall experience on the 2in1 platform.
Data Storage, Security & Third-Party Sharing
Data Storage
2in1 users' personal information is stored on secure servers protected to industry security standards. Data is retained for as long as your account remains active or as required to fulfil legal obligations. Once an account is closed, personal data will be deleted or anonymised within a reasonable period, except where the law requires longer retention.
Data Security
2in1 uses SSL encryption for all data transmission between your device and our servers. Passwords are stored in encrypted form and cannot be read even by 2in1 staff. We conduct regular security audits to identify and address any system vulnerabilities.
Third-Party Sharing
2in1 does not sell or rent users' personal information to third parties. We only share data with parties necessary to operate our services, such as approved payment providers for processing MYR transactions and technical infrastructure providers. All such third parties are bound by strict confidentiality agreements and may only use the data for the specified purposes.
Your Rights as a User and How to Reach Us
As a 2in1 platform user, you have certain rights regarding your personal information. These rights are:
You have the right to request a copy of the personal information we hold about you at any time.
If any of your information is inaccurate or out of date, you have the right to request that we correct it.
You may request the deletion of your personal information, subject to applicable legal obligations.
Changes to the Privacy Policy
2in1 reserves the right to update this privacy policy from time to time to reflect changes in data practices or legal requirements. Users will be notified of any significant changes via the platform or their registered email address. The date of the most recent update will be displayed at the top of this document.
Contact Us
For any enquiries, data access requests, or complaints relating to this privacy policy, please contact the 2in1 team by email at: [email protected]. We aim to respond to all privacy enquiries within a reasonable timeframe. You can also find additional information on our FAQ us.
Your Data is Safe with 2in1
We are committed to protecting every user's privacy. If you have any questions, our team is ready to help. Or register your account today and start enjoying our platform.